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Gwinnett Cares!

When crisis strikes and you are overwhelmed, it’s hard to know where to start! Our job is to help you take a deep breath and chart a path for success.

The Gwinnett Cares Helpline, powered by the Gwinnett Coalition, serves as a critical link between Gwinnett County residents in crisis and over 1,200 community-based organizations that offer support to those in need. We work to help you trouble-shoot and connect to trusted resources as quickly and easily as possible.

We offer information and referral services to agencies addressing a wide variety of needs: food, clothing, housing, utility and rent assistance, healthcare, employment, counseling, legal aid, and more. We do NOT offer any financial assistance.

Here are 3 easy options to get started:


Click here to visit our 24/7 online resource center answering the most frequently asked questions and connecting you directly to the most requested resources.


If you don’t find what you need, call us at 770-995-3339 Monday through Friday during the hours of 9 am to 5 pm.


If it’s after hours, send us an email and we’ll strive to get back to you the next business day. If you are experiencing an immediate mental health crisis, please dial 9-8-8.


If you would like to work personally with a community navigator via Gwinnett County’s OneStop 4 Help program, click here.

If you are Veteran or a spouse or child of a Veteran, please reach out to the Gwinnett Veterans Resource Center direct.

We look forward to serving you!

Haven’t been vaccinated yet? Get your COVID-19 vaccine today!

Gwinnett offers you a multitude of sites to make it quick and easy.